Returns & Exchanges

At Folk, we want you to love every piece you purchase; if you are not entirely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Our commitment to quality means we make the return process as seamless as possible for our community.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop the package off at any authorized carrier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.